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Questions to Ask a Plumbing Company Before You Hire Them

April 1st, 2016


questions to ask a plumbing company

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Hiring the best plumbing company for the job is important to most people. There are a lot of factors that come into play before letting a plumbing company into your home or business. Chances are you have already scoured the internet for plumbing company reviews. You have gone on Yelp to see what others are saying, but before you can hire a plumbing company you will have to call. Here are some questions you should ask a plumbing company before you hire them.


  1. Are you licensed?

    Asking a plumbing company if they are licensed is one of the most important questions you can ask a plumbing company before you hire them. A licensed plumbing company is required to meet all state requirements. This is important for passing any inspections. You want to make sure the job is done right the first time and a licensed plumbing company will have better knowledge of codes and the proper way to do things.


  2. Are you insured?

    Aside from are you licensed, are you insured is another important question to ask a plumbing company before you hire them. In the case that something happens a plumbing company that is fully insured will be able to cover the damages.

    questions to ask a plumbing company

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  3. Who is doing the work?

    Many plumbing companies have more than one plumber. The plumber who comes out to give you an estimate may not be the plumber who comes back to finish the job. If someone else is going to be completing the job you may want to inquire about their skill set. After all it is your home or business you should know who is coming to make the repairs.


  4. Do you guarantee your work?

    A guarantee is a big one. We all hope that the job gets done right the first time, however we can’t prepare for everything and sometimes things need to be tweaked and reworked latter on. Plumbing repairs can be costly so working with a plumbing company who guarantees their work is really important. Make sure the guarantee is in writing and be very specific about the details of any warranty.


  5. Is this hourly or flat rate?

    The cost of any plumbing job should be a consideration for you. Its important for you to understand how you will be billed for the plumbers time. Many plumbing companies use a flat rate for repairs, meaning they use a standard cost and the customer won’t be charged above that rate for labor. Some plumbing companies charge an hourly rate plus the cost of materials, meaning that if a job runs longer than expected you could be paying a higher bill than originally quoted. Asking this question before you hire a plumbing company can help prepare you for any sticker shock.


Plumbing problems can be pretty stressful. That is why its important to make sure that you hire the right plumbing company for you by asking the right questions.


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